Business English, ó÷åáíèê F.W. King, Units 3-6, äëÿ ñïåöèàëüíîñòè "Ìèðîâàÿ ýêîíîìèêà"
UNIT 3 Ex 2: U r J.duPont…write to the Western Shoe…telling them where u have obtained their name We have seen your advertisment in Commercial News last week & we believe u produce the models we need. Today there is a good market in France for your products that will stay the same for at least 3 years. Would u plz send us your catalogue, price lists & if possible some samples of your models to assure us that they are really competitive. We would appreciate a prompt answer. Ex 3: enquery for a firm, to the Drake Cycle Company,Wellington,NZ. Sports mod. We saw your new sports models demonstrated at the Birmingham Trade Fair last month & would like to deal with u. Products like yours are in steady demand here in England & especially high sales are expected for models of 50, both men’s & women’s. We would be glad to learn details of all models, receive catalogue & price lists from u & to discuss the terms & times of delivery. Are u ready to grant discounts for large & steady purchases? We are also interested in your future supply position for next 5 years. We hope to hear from u shortly. Ex 4: enquery on behalf of u firm to the Yorkshire Woolen Company… We heard from your agent in London that u produce fine cloth for men’s & women’s suits. There is a steady demand here in London for fashionable men’s suits & competitive prices provide great sales. Will u plz send us your price list, catalogue & some patterns of cloth u produce. We’ll discuss the terms of business with your agent. Since the season will soon be under way, we must ask u to reply by in a forthight from today’s date. Ex 5: RITESWIFT typeweriters… I see from “Monday News” that u are the Paris agent for Riteswift Co Ltd of France. Will u plz send us your price list & catalogue & also tell us your delivery dates, terms of business & terms of discount. We would also be glad if u agree to meet our representative in France & show him a sample of your typewriter next month. We hope to hear from u shortly. Ex 6: your firm is Swiss manufac. Com. & is in urgent need of certain fittings… We have heard about u from British chamber of Commerce in Switzerland & would be pleased a lot if u agreed to deal with us. There is a brisk demand here for certain products that require certain metal fittings. Our normal suppliers are not able to deliver them urgently so we hope we can obtain them from u as your delivery times are considered to be prompt. Will u plz send us your price lists & also your terms of business. We hope to hear from u as shortly as possible as the season will soon be under way. Ex 7: u have seen an AD in the trade press for small electric motors… We have seen your AD in Commersant for your products & would be thankful to deal with u. There is a good market in Paris for our machinery that will continue in at least next 10 years. But we need mini-motors like yours to improve our products. Would u plz send us your price lists, catalogues, detailed schemes of your products, inform us about your terms of business, delivery dates & details of discount for placing large & regular orders. We are also ready to distribute your products in France. If u can provide us with big amount of motors. W.l.f.t.h.f.u. Ex 8: luxury good before X-mas… As X-mas will be in 8 weeks, it's going to be a brisk demand here in London for luxury goods. Our associates in France informed us that they stock a big number of the items we need so we ask u to buy as much products as possible in 2 weeks & send us FOB London all items listed in the enclosure. We hope u realize that prompt delivery is of the utmost importance in this case. UNIT 4 Ex 2: watchmakers from a British retailer… Many thx for your enquiry of 8 November about our products. We appreciate your order, & are enclosing our price-list & even some best speciments of our watches as well as our terms of business. We are sure that they will meet demand in Britain as we had business with a British company last year & our stocks were cleared within 3 months only. Ex 3: foreign letter of enquiry…sewing machines… We are pleased to have your enquiry of 4 December about the line we manufacture. We are ready to deal with u as we respect the DRAGON Ltd which u represent & are enclosing requested price-list & terms of payment. We'd like u also to place your order promptly since we are flooded by orders from oversea companies. Ex 4: Reply to enquiry from an export merchant …satisfactory deliveries from his supplier We thx u for your letter of 23 April & have sent u today, by separate post, our price-list & terms of business. We are able to dispatch the articles requested in a few days by air to Heathrow as soon as u confirm your order according to our terms of business. We appreciate your trust & will give u an exceptional opportunity of considerable discounts for large orders in case u negotiate a long-term contract. We'd appreciate your prompt reply. Ex 5: letter to u firm, who r producers of tinned food products I've been informed by our associates in South Africa that there will be probably great demand there in connection with disaster in Britain-your main exporter for tinned food products. Therefore, we have pleasure in offering u the goods listed in enclosure. Our prices are quoted f.o.b. Capetown & we are able to dispatch all requested articles within 4 weeks from receiving your order. As this a special offer there is no subject to our usual discount. Nevertheless, we'd like to grant a special 1% discount for large orders up to f 5000. The term firm for 2 weeks as our products are in good demand everywhere they are presented. If u think our offer meets your requirements, plz let us have your order at an early date. Ex 6: Textile importer. Circular letter… We appreciate your regular dealing with us & have pleasure in offering u an exceptable opportunity of obtaining our goods at prices below its value. We are able to do this because we need much free room for our new products with which u'll be introduced in 2 months & its too expensive to rent stocks in London or close area. So u will be able to consume our textile products at extremely reduced prices. The discounts vary from 20% to 50%. But we are to warn u that u should place your orders immediately. The sale firms for 3 weeks from tomorrow. Its a good chance to increase your capitals! Ex 7: write answer to enquery from a manufac-r to a large ratailer We thx u for your enquiry, & are pleased to inform u that our stocks are full of products u require. Requested specifications of our new SE11 typewriter together with our current export price-list & details of trade discounts are enclosed. If need more information out representative in your place will call on u next month between 22th & 29th. UNIT 5 Ex 2: write a letterbased on these notes: thx for order,goods despatched,invoice enclosed… Many thx for your order no.13 of April 1 for: 500 luxury chairs. We are pleased to advise u that the goods were despatched 3 days ago with "Carolina" that is due to come to Liverpool on April 26. Invoice is enclosed to this letter. U should be sure that the goods were carefully selected to meet your request & safe arrival of the packed crates is guaranteed. As u know, we supply only goods of excellent value & all our customers rely on it. We hope u good sales & are at your service at any time. Ex 3: letter to foreign manuf-r of some article u r familiar with. Enclose an order & state your requirements… Many thx for your quotation for window glasses. We admit that we were rather surprised to see the figures u requested. As we have told u we had been dealing with manufacturer of almost the same glass & its prices were considerably lower. Howewer, we'd like to place an order with u on terms of 2% discount for such large quantity we need 1000. In case u accept this our order is enclosed to this letter. We hope there's no need to warn u that excepttionally glass of really high quality is requested & marks or plemishes on the surface may make us reject the good which is reflected in the order-blank. Plz note that delivery is requested by 3 June. Ex 4: the Government of your country has now removed an embargo ob the import of certain luxury… We heard much of u & at last are ready to deal with u after our government has now removed an embargo on the import of mahogany furniture. After careful study of your catalogue we have chosen no.313. The order is enclosed to this letter. If u can't despatch 100 sets by August 19 plz supply any 50 patterns nos. 300-315. Note that only guaranteed quality is acceptable & will be sorry to reject the offer after August 19. If the sales are good here, u can await for more orders. Ex 5: write an answer to letter 1 of this chapter Many thx for your order of April 28 for: 15,000 metres of bell-wire, the insulation color-red,weight-25 g. All your terms are accepted & we are pleased to advise u that the goods have been despatched today by "Parokhod" that is to arrive in Liverpool on May 13. Ex 6: write an answer to letter 2 of this chapter Thx u for your letter of May 18. We appreciate your intention to become our whole-buyer but we are regret to say that no price reduction is possible as we have already cut the prices to the smallest value for this quantity. Howewer, we can grant 4% discount for consignment of 3000 metres & 5% discount for 4000 metres & more. We know u'd like 2000 at the moment but as our products sells good in your country we think another 1 or 2 thousands of metres won't be unnecessary. Otherwise u should accept the present price of 75p per metre. Ex 7: write an answer to letter 5 of this chapter Many thx for your letter of January 30. We have pleasure in assuring u of a prompt delivery within a month after your confirming of the order. Ex 8: your firm has received an order for machine tools from an overseas buyer. Write a letter of acknowledgment… Many thx for your order for our machinery tools, pattern no.317. We appreciate your interest in this patter which is our best model & have pleasure in telling u that the goods will be delivered by March 17 as the latest. It's a pleasure to deal with u. Ex 9: u have received an order for a brand which u no longer export. Write an answer, explaining why u r unable… Many thx for your order for pattern no.300 of April 7. We appreciate your interest in our goods but we regret to say that we no longer export this brand. This article is out of fashion now & haven't god any orders for it almost an year. That's why we ceased to produce it but we are pleased to inform u that our research department has developed a new pattern-300a that meets demand in your country. We are sending u its sample by Parcel Post. U can give it a trial & then plz advise us if u agree to place order for such a product. We are sure u will & look forward to h.f. you soon. Ex 10: your company has received an order based on an out-of-date price list. Prices increased by 10-15%. Write a reply. Very many thx for your order for the pattern no.3 of April 10. U've made a really good choice but we are sorry to say that your order was based on an out-of-date price-list. Prices have been increased by 15% since the time we composed it. A less price wouldn't give us any profit but demand for our products is rather high & there's no room for price reduction. Plz confirm your order according the new price-list which is enclosed. Ex 11: acknowledge an order for cotton textiles & explain why a slight delay in execution is unavoidable. Thx u for your order for our cotton textiles. We appreciate u interest in our products but we much to our regret, a slight delay in excellent of your order is unvoidable because of agent fire at our docks that disable the ship we had arranged to deliver your goods with. As u see its not our fault & we will do our best to rearrange about your order delivery as soon as within a week. Meanwhile accept our apologics. Ex12: Write a letter to a firm which has often supplied your company with tinned food products. Say why u have to refuse their latest offer. many thx for your offer of December 12. We had a great pleasure in trading with u & your products …well during a number of years. But world changers & demand for tinned good products has fallen to so little that we can't sell it at usual price. Only lower prices could increase sales but as u turned us down to reduce the price we are really sorry to reject the other. Howewer, we are ready to continue dealing with u if u re-consider your attitude to discounts. Ex13: your firm has despatched goods ordered by a buying agent has sent substitutes for several items. thx u for your order of November 11 for patterns nos 4-8 in cat.2 we are sorry to inform u that the items 516 are no longer manufactured. Howewer, pattern no.27 in cat.4 is almost the same as no.5 in cat.2 & we have sent u it together with the rest order. We are sure u won't be disappointed in it. Ex14a: your have received an order for a piece of machinery, but your firm has recently sold last one…a) write a suitable letter to your customer thx u for your order of April 17. We appreciate your interest in our goods but we bery much regret to say thatwe have recently sold the last one in stock. At the moment such price of machinery is being produced but we wont be able to supply it for at lest 3 months. Howewer, we have another machine in stock, which is the nearest to the one u requested & only f3 more expensive. We send u its sample & wait for you reply. 14b: write the customer’s answer, refusing your offer thx u for your letter of april 23 in which u offer us a substitute. We gave it a trial & now see that it is not exactly what we need & the higher price doesn't let us have a deal. We'll have to buy it from some other manufacturer. As we need it urgently. But we are pleased to let u know that we'll surely need it again in another 4 months & we would like to have it from u it would kindly agree to keep 70 machines in stock. w.a.l.f.t.h.f.y. UNIT 6 Ex 1: You have seen samples of Finnish wine glasses at a trade fair, and would like to import a large quantity of them. However, you have heard that the manufacturer in question tends to pack his products rather carelessly, with the result that consignments often include large numbers of broken glasses. We have seen samples of your wine glasses at London Tr.Fair last month & we appreciate the quality of your products & would like to have 1000 items no.99 in your catalogue which was kindly presented by your agent here, messrs.Crate & Sons. If your prices & terms that are quoted in this catalogue keep the same regard this letter as an order, order-blank is enclosed. We'd like to have your products delivered within 2 months as the maximum & proper packing is necessary. The goods are to be packed into 50 wooden cases, 20 to a case. Plz ensure that no movement inside is able & each glass must be wrapped by a quite thick soft material. The cases must be strapped with metal bands & marked by appropriate marks & symbols including. FRAGILE! GLASS-WITH CARE HANDLE WITH CARE & also details of the country of origin, weight, our distinctive marks.That are shown in the blank enclosed. Plz observe all these requirements or we’ll have to refuse the offer with no charges payed. Ex 2: Write a letter for your firm to an English engineering firm, ordering a special machine. Give packing and marking instructions. thx u for offer of april 1.we r very interested in this sort of machine & would like to order 5 machines w/out discussing your terms of business although they r not very comfortable for us. Plz play a careful attention to packing & marking. Only containers for each machine r accepted & all our distinctive marks r to be presented. They r shown in the enclosed blank. We’ll be waiting for your confirm for 2 weeks. Ex 3: Send an order to a Swiss manufacturer of optical instruments, giving full packing instructions. Many thx for your catalogue & terms of payment u sent to us on april 1. After examing the catalogue we decided to order 500 items no.5 & 500 items no.33 or if they r not in stock 300 items no.34-37. Plz note that the matter in question requires extremely careful packing. All goods should be packed separately & wrapped by cotton wool. No little scratch is accepted so plz avoid any touches. The goods then can be put in bags but then we’d like to receive them in metal boxes. Proper marking is expected. We hope we’ll have u products in perfect condition. Ex 4: Describe how your firm wants its order for textiles packed. The goods are for export to a tropical country. many thx for your letter of june 12 where u ask us about how we want our order to be packed. We appreciate your wish to mmet all our requirements & now look forward to dealing with u again. The textiles should be packed into big sacks made of desirably waterproof material. If u have no such sakcs, sppreciate lihing is OK. And as the textiles are for export to a tropical country we have to ask u to use lihing to prevent the goods from insects. The sacks must be wrapped by some light material. Note once again that no bundles is accepted. Ex 5: Answer an enquiry for industrial chemicals, quoting prices of various containers, sizes, and method of packing. Many thx for your letter of February 15 where u ask us to quote prices etc. We r pleased to inform u that all our containers r famous for their quality & appropriate prices r quoted. Your order no.323 will be packed in our best carboys that exclude any problems with transporting & contain 20 litres of chemicals. They will cost u only f6 each. The order no.214 will be packed into carboys that can contain 15 litres of chemicals & they will cost u f3 each. All carboys r marked with appropriate marks & symbols. Ex 6: A cycle manufacturer has just despatched some bicycles and accessories to an overseas customer Many thx for your order of … for our bicycles & accesoires. We r pleased to say that your order was despatch yesterday by …. Which will arrive in NY on … We looked forward to observing all u required but we have to bye our own methods of packing & marking. We packed your order not in crates & cases but in containers to ensure safe despatch. All accessories r wrapped with waterproof covering materials & marked with weight & name The bicycles r packed in strong cases that exclude moving in containers & lined with waterproof materials as well. The containers r marked with your own marks, weight warning & directions. As dockers in NY & our port r most likely to be foreigners symbols r also available. The containers r not returnable & included in charge of price f9 each. We hope u’ll get your order in perfect condition & wait for further orders.